We are delighted that you are considering the Courtleigh Hotel for your function. The following guidelines will prove beneficial in planning your event.
Please note that our professional sales & catering team is readily available to answer any queries.
CONFERENCE PACKAGE:
(PICTURE)
The Courtleigh Hotel & Suites for the convenience of our meeting planners offers a comprehensive conference package. The package includes one or two coffee breaks, a three-course lunch with beverage, and use of the meeting room, taxes and service charge. Vegetarian and other special dietary needs can be easily accommodated.
Wide selections of menu items are available for your perusal. Please note, however, that should you require additional items our Executive Chef will only be too happy to design a customized menu of your choice.
GCT (General Consumption Tax)
This is a government tax, which is additional to all prices quoted.
Service Charge:
A 10% service charge is additional.
Room Layout and Menu Selections:
Menu selections, meeting room set-up requirements and any other arrangements must be received no later than five (5) working days prior to the event. The hotel reserves the right to reassign rooms booked based on total commitments.
Deposit / Payment Policy:
A 50% deposit is required of all estimated charges to confirm all functions. The balance is due at three (3) working days in advance of the function. Payment can only be made by credit card, cash or managers cheque.
Credit Accounts:
Only companies with established credit accounts will be allowed direct billing privileges for function charges. A purchase order is required prior to the event.
Cancellation Policy:
If deposits/payments are not received by the specified review date, the booking may be subject to cancellation. Re-instatement of space will be made only upon receipt of payment and to the extent function space is available.
Events cancelled thirty (30) days in advance will get a full refund of deposits paid. Events cancelled less than thirty (30) days in advance will attract a 20% cancellation fee, based on the total estimated charges. Events cancelled less than 48 hours prior to function, will attract a 50% cancellation fee based on total estimated charges.
Events cancelled during the Christmas season December 10 – January 10, must be made at least forty-five (45) days prior to avoid any penalties.
All cancellations must be submitted in writing, refunds will be made by cheque only.
Audio-visual aids:
The hotel provides a wide array of audio-visual aids. Please see costing attached. If you desire you may bring your own equipment. The hotel must receive a complete list of equipment to be brought into the hotel no later than 48 hours prior to the function. This will ensure that adequate power supplies etc. are available. All equipment brought into the Hotel must be collected within 24 hours of completion of any event. The hotel will not be held liable for any equipment left on the property by organizers.
Florists:
The hotel can make floral arrangements on your behalf at an additional cost. However, should you opt to use your own florist, please note that all arrangements must be verified with the hotel in order to ensure they are within the hotel policy?
Photographers, Videographers and Musicians:
Our catering staff would be delighted to assist you in making arrangements for all the above services.
Linens, Cutlery and Crockery:
The hotel, at no additional cost, provides tablecloths, napkins and cutlery. The hotel where possible will try to match the colour scheme with napkins; however there may be an additional charge for other colours.
Corkage:
A corkage fee of $300.00 per bottle is applicable to guest who wish to bring wine/champagne only. The hotel does not allow hard liquor, soft drinks or beer to be brought into the hotel.
Banner/Signs:
All banners/ signs etc. must be received at least 24 hours prior to the function. Special rails are installed to accommodate banners etc. Any mounting material to be used must be approved by the hotel catering team. Pins, tacks, nails, staples or two-sided tape are not permitted in the function areas. The hotel will assist where possible in providing the appropriate hooks and tape to hang/mount banners and signs.
Wedding Cake/Cake Cutting and Boxing:
The hotel does not provide wedding cakes, but our catering staff can make recommendations on qualified bakers. The hotel will be happy to cut and box your wedding cake at no additional charge. However, you are required to supply your own cake boxes and cake knife.
Wedding Package:
A comprehensive wedding package is offered which includes complimentary suite for the bride and groom. Conditions apply.