Privacy Policy | Respecting Your Privacy
The Courtleigh Hotel & Suites understands your concern for privacy and values your business. The information you provide to us is collected with the purpose of giving you better service. Our website is not intended for persons under the age of eighteen and it is our policy not to allow persons under this age to use our web site, accept offers or win contests or book rooms. We do not knowingly collect information from such persons and we reserve the right to verify the age of participants at any time and may reject doing any business with a person who does not have valid age identification.
What information is collected?
If you make a reservation through this website, we will ask for your name, address, country of residence, email address, phone and fax numbers, credit card type, number and its expiration date, Credit Card Verification (CCV) number. If you are a travel agent, we also ask for your ARC/IATA/CLIA number and travel agency name. This allows us to secure your reservation and notify you of the status of the reservation.
How is the information used?
Information we collect is used to contact you to confirm a reservation order, or contact you in the event there are questions about any information you submit to us.
We may occasionally notify you of new developments at the Courtleigh Hotel & Suites, including renovations or improvement works, new guest services, and seasonal specials. If you do not want to receive any unsolicited announcements, we ask that you indicate this preference where personal information is requested. You may also email us at sales@courtleigh.com
The Courtleigh Hotel & Suites may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.
What about ‘cookies’?
The Courtleigh Hotel & Suites uses 'cookies', electronic coding that enables us to track a customer's preferences, to enhance their use of our site. You may choose to set your browser to reject cookies. Be aware, however, that in doing so your ability to perform certain functions at our site may be affected.
How is your information protected?
The Courtleigh Hotel & Suites does not lease, sell, trade or give any of our customer information to other companies.
Credit card information provided through our online reservations request form is encrypted and measures have been taken to secure our server from any unauthorized access.
We recommend that any communications you send us via this site, including comments, suggestions and questions, do not contain information that you consider private or confidential. Credit card information should only be provided on the online reservations request form that encrypts the number for your protection. While we take measures to protect your privacy as best as possible, the Courtleigh Hotel & Suites and companies linked to our site do not guarantee explicit protection of your information from disclosure.
Third Party
The Courtleigh Hotel & Suites does not monitor any other website that may be linked to this site and is, therefore, not responsible for any of the content of any linked websites. Your access to and use of any linked websites is at your own risk. Moreover, you are not authorized to link your website or the site of any other party to the Courtleigh Hotel & Suites website without the prior written permission. Third party web sites to which the Courtleigh Hotel & Suites may link have separate privacy policies and data collection practices. The Courtleigh Hotel & Suites is neither responsible for the content of such web sites nor for such privacy and data collection practices.
Newsletter
The Courtleigh Hotel & Suites takes your privacy seriously. The data provided will never be sold to a 3rd party. Information collected will be used to executive hotel and/or relevant 3rd party services and amenities, as well as to enhance your stay with us. We will use your information for you to receive our newest special and promotions and to stay in touch regarding any matters pertinent to your current or future stay with us.
RFP Forms
The Courtleigh Hotel & Suites takes your privacy seriously. The data provided will never be sold to a 3rd party. Information collected will be used to executive hotel and/or relevant 3rd party services and amenities, as well as to enhance your stay or that of other persons whose information you have provided, with us. We will use the information provided for you to send our newest special and promotions, proposals and other relevant documents and to stay in touch regarding any matters pertinent to your current or future stay with us or that of other persons whose information you have provided.
Changes in our privacy policy will be posted on this page. By using this site, you agree in advance to accept such changes.